Overview

Report Feedback

Help us improve OpenRouter by reporting issues with AI generations. You can submit feedback directly from the Chatroom or the Activity page.

Overview

The Report Feedback feature allows you to flag problematic generations with a category and description. This helps our team identify and address issues with model responses, latency, billing, and more.

Feedback Categories

When reporting feedback, select the category that best describes the issue:

  • Latency: Response was slower than expected
  • Incoherence: Response didn’t make sense or was off-topic
  • Incorrect Response: Response contained factual errors or wrong information
  • Formatting: Response had formatting issues (markdown, code blocks, etc.)
  • Billing: Unexpected charges or token counts
  • API Error: Technical errors or failed requests
  • Other: Any other issue not covered above

Reporting from the Chatroom

In the Chatroom, you can report feedback on individual assistant messages:

  1. Hover over an assistant message to reveal the action buttons
  2. Click the bug icon to open the Report Feedback dialog
  3. Select a category that describes the issue
  4. Add a comment explaining what went wrong
  5. Click Submit to send your feedback

The generation ID is automatically captured from the message, so you don’t need to look it up.

Reporting from the Activity Page

The Activity page offers two ways to report feedback:

Per-Generation Feedback

Each row in your activity history has a feedback button:

  1. Go to openrouter.ai/activity
  2. Find the generation you want to report
  3. Click the bug icon on that row
  4. Select a category and add your comment
  5. Click Submit

General Feedback Button

For reporting issues when you have a generation ID handy:

  1. Go to openrouter.ai/activity
  2. Click the Report Feedback button in the header (top right)
  3. Enter the generation ID (found in your API response or activity row)
  4. Select a category and add your comment
  5. Click Submit
Finding Your Generation ID

The generation ID is returned in the API response under the id field. You can also find it by clicking on a row in the Activity page to view the generation details.

What Happens After You Submit

Your feedback is reviewed by our team to help improve:

  • Model routing and provider selection
  • Error handling and recovery
  • Billing accuracy
  • Overall platform reliability

We appreciate your help in making OpenRouter better for everyone.