Report Feedback

Help us improve OpenRouter by reporting issues with AI generations. You can submit feedback directly from the Chatroom or the Activity page.

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Overview

The Report Feedback feature allows you to flag problematic generations with a category and description. This helps our team identify and address issues with model responses, latency, billing, and more.

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Feedback Categories

When reporting feedback, select the category that best describes the issue:

• Latency: Response was slower than expected
• Incoherence: Response didn’t make sense or was off-topic
• Incorrect Response: Response contained factual errors or wrong information
• Formatting: Response had formatting issues (markdown, code blocks, etc.)
• Billing: Unexpected charges or token counts
• API Error: Technical errors or failed requests
• Other: Any other issue not covered above

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Reporting from the Chatroom

In the Chatroom, you can report feedback on individual assistant messages:

1. Hover over an assistant message to reveal the action buttons
2. Click the bug icon to open the Report Feedback dialog
3. Select a category that describes the issue
4. Add a comment explaining what went wrong
5. Click Submit to send your feedback

The generation ID is automatically captured from the message, so you don’t need to look it up.

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Reporting from the Activity Page

The Activity page offers two ways to report feedback:

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Per-Generation Feedback

Each row in your activity history has a feedback button:

1. Go to openrouter.ai/activity
2. Find the generation you want to report
3. Click the bug icon on that row
4. Select a category and add your comment
5. Click Submit

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General Feedback Button

For reporting issues when you have a generation ID handy:

1. Go to openrouter.ai/activity
2. Click the Report Feedback button in the header (top right)
3. Enter the generation ID (found in your API response or activity row)
4. Select a category and add your comment
5. Click Submit

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What Happens After You Submit

Your feedback is reviewed by our team to help improve:

• Model routing and provider selection
• Error handling and recovery
• Billing accuracy
• Overall platform reliability

We appreciate your help in making OpenRouter better for everyone.